People who find themselves blind or use a display screen reader or different assistive know-how to entry the net generally obtain inaccessible medical payments or different well being data. We at KHN, a nonprofit newsroom that covers well being care, need to higher perceive the scope of the issue. We all know that some individuals have had payments despatched to collections or taken hits to their credit score rating due to paperwork they might not entry and subsequently payments they didn’t pay. Some examples of inaccessible data are small-print payments or insurance coverage billing web sites that display screen readers can’t entry. We’d love to hear from you about any challenges you, members of the family, or colleagues have confronted navigating inaccessible medical or medical insurance payments. 

We recognize you filling out this questionnaire, which is able to assist information our reporting. 

We take your privateness critically. We is not going to share your contact data or identify with out your consent.

For examples of our reporting on inaccessibility, you may learn these information articles: 

Covid Vaccine Websites Violate Disability Laws, Create Inequity for the Blind

Pandemic Medical Innovations Leave Behind People With Disabilities

Please e-mail reporters Lauren Weber at [email protected] and Hannah Recht at [email protected] with any questions.